Body NAVY FLORAL Duo | Joules UK (2023)

Product Details

Made with explorers of the outdoors in mind, this handy duo is a nod to the nature we all love and makes for a thoughtful gift. Included is a hair & body wash and a body spray perfect for taking on a camping trip or simply having in the bathroom ready for freshening up after taking on a mountain hike.

Joules believes that beauty products should be cruelty free. We are proud to be Leaping Bunny approved. A global programme, Leaping Bunny requires cruelty free standards over and above legal requirements.

All of our own brand cosmetic and personal care products are approved under the Cruelty Free International Leaping Bunny programme, the internationally recognisable gold standard for cruelty free products. We adhere to a fixed cut-off date policy and proactively monitor our suppliers to ensure that our products continue to adhere to the Leaping Bunny criteria. Our supplier monitoring system is also independently audited.

For more information about Cruelty Free International, Leaping Bunny and Leaping Bunny criteria, please visit www.crueltyfreeinternational.org

Body NAVY FLORAL Duo | Joules UK (1)

  • Body duo set
  • Full size
  • Hair & body wash 200ml
  • Body spray 150ml
  • Vegan friendly

Reviews

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Delivery & Returns

Delivery

Our delivery partners are now operating contact-free delivery so that you can still receive your parcels safely without requiring a signature. Please see below for the available delivery methods, costs andtimescales.

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Standard Delivery Up to (Free over£59)
  • Joules items usually delivered within 2-3 working days. Orders under £59 will be charged at £3.95
  • Garden Trading and Friends of Joules items usually delivered within 3-5 working days. Costs will vary by seller, please review the options available for your bag at checkout.

Delivery within working days of placing your order.

Deliveries take place between 8am - 6pm.

Please note that delivery may take a little longer to these areas: The Scottish Isles, Channel Islands, Isle Of Wight, Isle of Man, Northern Ireland and the following postcodes: AB, BT, DD, EH, GY, JE, FK, HS, IM, IV, KA, KW, KY, ML, PA, PH, TD, TR, ZE.

Next Day Delivery

Order by 6pm for next working day delivery.

Deliveries take place between 8am - 6pm, Monday to Friday only. Bank holidays and weekends are excluded from delivery times.

If you order on a Friday after 6pm, Saturday or Sunday, you will receive your order the following Tuesday.

Our Next Day delivery service is currently available to UK mainland postcodes only. Please note, this service is not available to the Scottish Isles, Channel Islands, Isle Of Wight, Isle of Man, Northern Ireland and the following postcodes: AB, BT, DD, EH, GY, JE, FK, HS, IM, IV, KA, KW, KY, ML, PA, PH, PL, TD, TR, ZE.

Click & Collect FREE
  • Order before 1pm for collection in your selected store .
  • You will receive an email and text once your order is ready to collect from your chosen Joules store, bring this with you to collect your order.
  • We will also ask you to confirm your address, and you may be asked to sign for your order.
  • Someone else may collect your order on your behalf, but they will need to bring the above confirmation and show photo ID in the name of the person who placed the order.
  • Once your order arrives in store, you have up to 7 days to collect.

Not available for Friends of Joules orders, or Joules gift cards.

If you select our Aberdeen, Braehead, Inverness, Edinburgh, Perth, St.Andrews, Perth or Stirling stores, our Click & Collect delivery service will take 1 additional working day.

Non Mainland UK stores such as Belfast, Kenmare and Newry will take an additional 3 working days.

CollectPLUS (Free over £59)

Delivery within working day(s) of placing your order.

  • You will receive a unique barcode via text and email when your order arrives at your chosen CollectPlus store.
  • Please bring this and proof of ID (driving license, passport, bill in your name, bank statement etc) with you.
  • Someone else may collect your order on your behalf, but they will need to bring the unique barcode and show photo ID in the name of the person who placed the order.
  • Once your order arrives in store, you have up to 10 days to collect.

Not available for Friends of Joules orders.

Saturday Delivery £6.95

Order before 3pm on a Friday for Saturday delivery.

Deliveries take place between 8am - 6pm.

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Our Saturday delivery service is currently available to UK mainland postcodes only. For a full list of exclusions, please click here.

International Delivery From £9.00

Delivery between working days of placing your order.

We deliver to over 50 countries worldwide (please click here to see all countries, delivery timescales and prices)

Orders outside of the UK may be subject to import duties and taxes. These are levied when the delivery reaches its specific destination and you will be responsible for the payment of any such duties and taxes.

For more information, please see our Delivery FAQs here.

Returns

We've listed the ways you can return your items to us below.

Return via post

If you are not completely happy with any product that you have ordered from us, you may return it to us in its original condition any time within 30 calendar days from the date of delivery. Please refer to the product details for any exclusions. How we deal with your return will depend on when you purchased your product from us:

Please see our terms and conditions for more detail about returns and your cancellation rights .

Alternatively, if you placed your order online you can raise a return here. Simply enter your order details and then select the item(s) you want to return. Include the returns note inside the parcel, attach the label to the outside and head to your nearest post office. If you don’t have a printer don’t worry, you will also be given a QR code which you can show to the post office and they will print the label for you.

We'd recommend asking for a proof of postage, so you have a reference in case your parcel takes a while to arrive with us.

If you're returning Joules items bought from one of our stores you can download a free returns label here. Please include your till receipt and a brief letter including your name and address, contact details and details of what you're returning in your parcel.

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Return to store

If you are not completely happy with any product that you have ordered from us, you may return it to us in its original condition any time within 30 calendar days from the date of purchase. Please refer to the product details for any exclusions

Please see our terms and conditions for more detail about returns and your cancellation rights .

If you're returning an order that was originally placed online or via customer services, please bring the parcel summary that was included in your delivery.

Please note, we cannot accept returns for items purchased online or from a Joules store in the following concession stores:

Browns of York Concession
Jersey Concession
Northallerton Concession

International returns

To return international orders, please complete the returns form that came with your order and send your items back to us via a registered trackable service. For overseas returns, you will need to bear the costs of returning the product to us.

We'd recommend asking for a proof of postage, so you have a reference in case your parcel takes a while to arrive.

Once we receive your returned items, please allow up to 10 working days for your refund to be processed. This may be longer during sale periods.

For more information, please see our Returns FAQs here.

If you'd prefer to contact our customer service team, contact us via email at joulesteam@joules.com. We will respond to you as quickly as we can.

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